Terms & Conditions

Dear Guests,

Please be assured that we will endeavour to keep the outlet safe and well maintained and give you our best service. We will without hesitation extend to you, our most esteemed Guest, our warmest hospitality.

We would appreciate it very much if you could exercise restraint when issues arise and continue to treat our staff with respect, while we mutually work towards a solution to the problem.

In our opinion, there should never be a need to resort to referencing clauses and sub-paragraphs in a long, mentally indigestible Terms and Conditions write-up, in order to address disputes. When we thread down that road, relationships get sacrificed at the altar of proving who is right and wrong.
We would rather arrive at an amicable solution outside the courts, acceptable by all parties.

We are Shiruki Studio firmly believe that EVERYONE should possess the COMMON SENSE to not participate in any ‘Onsen’ like soaks when having the following Medical concerns.

  • High/low blood pressure

  • Intoxication

  • Osteoporosis

  • Heart diseases

  • Recent surgery (within 6 months)

  • Heart defibrillator

  • Headache or feeling unwell

  • Pregnancy

The version that we hope, will not be needed

Shiruki Studio will  not  be  liable  to  you  in  respect  of  any personal injury (including without limitation serious injury, sickness or death) that you may suffer or sustain directly or indirectly as a result of using Shiruki Studio’s product and/or services.  Nor will we be liable to  you  in  respect  of  any  other  losses  arising  as  a  result  of  any such personal injury. Shiruki Studio will  not  be  liable  to  you  in  respect  of  any  of your  personal  property  that  is  lost,  stolen  or  damaged  before,  during or after using our facilities. 

MEDICAL CONCERNS

Guests with the following conditions are not encouraged to utilise bath facilities

  • High/low blood pressure

  • Intoxication

  • Osteoporosis

  • Heart diseases

  • Recent surgery (within 6 months)

  • Heart defibrillator

  • Headache or feeling unwell

  • Pregnancy